Frequently Asked Questions
Everything you need to know about our botanical-infused beauty products.
Are Palladio Beauty products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, and we are certified by Leaping Bunny.
What makes Palladio products different from other makeup brands?
Our unique formulas are infused with botanical and vitamin-enriched ingredients like Green Tea, Aloe Vera, and Ginseng to nourish your skin while providing high-performance color.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Shipping times vary by location but generally take 3-7 business days within the continental United States.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Do you offer international shipping?
Currently, we ship to many countries worldwide. Please check our shipping page during checkout to see if delivery is available to your specific region.
Are your products paraben-free?
Yes, we have transitioned our entire collection to be paraben-free to ensure we provide the cleanest and safest beauty options for our customers.